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decision drift

Terms and Conditions

Last updated: March 6, 2026

1. Acceptance of Terms

By accessing or using the Decision Drift platform ("Service"), operated by Decision Drift ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Decision Drift provides a strategic decision governance platform that enables organizations to track, analyze, and monitor the integrity and alignment of enterprise decisions over time. The Service includes drift analysis, execution update tracking, portfolio-level governance dashboards, and related analytical tools. Features and functionality may be modified, expanded, or discontinued at the Company's discretion.

3. Account Registration and Access

Access to the Service requires an account. When registering, you agree to:

  • Provide accurate, current, and complete registration information
  • Maintain the security and confidentiality of your login credentials
  • Promptly notify us of any unauthorized use of your account
  • Accept responsibility for all activities occurring under your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.

4. Tenant and Workspace Structure

The Service is organized around multi-tenant workspaces. Tenant administrators are responsible for managing workspace membership, role assignments, and access controls within their organization. Tenant administrators may invite, remove, and modify the permissions of workspace members. Decisions regarding user roles and access within a tenant are the sole responsibility of the tenant administrator.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Upload or transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems
  • Reverse engineer, decompile, or disassemble any portion of the Service
  • Use the Service to store or process data subject to heightened regulatory requirements (e.g., HIPAA-protected health information, payment card data subject to PCI-DSS) unless a separate agreement is in place
  • Interfere with or disrupt the integrity or performance of the Service
  • Resell, sublicense, or redistribute access to the Service without written authorization

6. Intellectual Property

The Service, including its software, algorithms, scoring methodologies, user interface, documentation, and all associated intellectual property, is and remains the exclusive property of Decision Drift. These Terms do not grant you any ownership rights in the Service. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms and your applicable subscription plan.

7. Customer Data

You retain all ownership rights in the data you submit to the Service ("Customer Data"). By using the Service, you grant us a limited license to process Customer Data solely for the purposes of providing, maintaining, and improving the Service. We will not sell, share, or use Customer Data for advertising or marketing purposes. Upon termination of your account, you may request export of your Customer Data within thirty (30) days, after which we may delete it in accordance with our data retention policies.

8. AI-Powered Analysis

The Service utilizes artificial intelligence and machine learning models to generate drift analyses, scoring, and recommendations. These outputs are intended as decision-support tools and should not be construed as legal, financial, or professional advice. AI-generated outputs may contain inaccuracies or incomplete assessments. Users are responsible for reviewing all automated outputs and exercising independent judgment before acting on them. The Company does not guarantee the accuracy, completeness, or suitability of AI-generated analyses.

9. Subscription and Payment

Access to the Service is provided under subscription plans as described on our website or in a separate order form. Fees are billed in advance on a recurring basis and are non-refundable except as required by applicable law. We reserve the right to modify pricing with thirty (30) days' prior notice. Failure to pay outstanding fees may result in suspension or termination of access to the Service.

10. Service Availability and Support

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. Scheduled maintenance windows will be communicated in advance when practicable. The Service is provided on an "as is" and "as available" basis. Support is provided in accordance with the support tier included in your subscription plan.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DECISION DRIFT, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Decision Drift and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any Customer Data you submit to the Service.

13. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service, and to use such information only for the purposes contemplated by these Terms. This obligation does not apply to information that is publicly available, independently developed, or lawfully obtained from a third party without restriction.

14. Termination

Either party may terminate these Terms upon thirty (30) days' written notice. We may suspend or terminate your access immediately if we determine, in our sole discretion, that you have violated these Terms or that continued access poses a risk to the Service or other users. Upon termination, your right to access the Service ceases, and provisions that by their nature should survive (including Sections 6, 7, 11, 12, and 13) shall remain in effect.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via the Service or email with at least fifteen (15) days' notice. Your continued use of the Service following the effective date of any modification constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms shall first be submitted to good-faith negotiation between the parties. If the dispute is not resolved within thirty (30) days, it shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

17. General Provisions

  • Entire Agreement. These Terms, together with any applicable order form or subscription agreement, constitute the entire agreement between you and Decision Drift with respect to the Service.
  • Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver. The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
  • Force Majeure. Neither party shall be liable for delays or failures in performance resulting from events beyond its reasonable control, including natural disasters, acts of government, or disruptions to third-party infrastructure.

18. Contact Information

If you have questions about these Terms, please contact us at:

Decision Drift
Email: legal@decisiondrift.com